Lock the wedding date, close the consult, and catch every touch-up window—without being your own front desk mid-procedure.

It answers the routine layer from material you approve: your published pricing, what each appointment includes, and the healing timeline exactly as you describe it to clients. Anything that depends on the person — skin type, medications, pregnancy, previous work that might need a coverup assessment — routes to you with the conversation attached. Deptly never improvises about a procedure that lives on someone's face for years.

That call is always yours: Deptly flags her, with the context — how far past, whether a reschedule was your side's doing — and you decide whether to honor the included rate or quote the touch-up price. The larger point is upstream: with window-timed outreach running, far fewer clients land in that awkward spot in the first place.

That's the exact case this branch is built for. Inquiries get answered in minutes while you're mid-procedure — availability, published pricing, a consult on the calendar — instead of waiting for you to peel off your gloves at seven. Anything sensitive or unusual is held for you with a note about what came in. You stay with the client in the chair; the phone stops costing you bookings.

Yes — that chase is one of the branch's core workflows. The contract and retainer request go out when the bride says yes, follow-up continues until both are done, and headcount, timeline, venue details, and the balance get chased on a schedule keyed to the wedding date. Contract changes, pricing disputes, and date-move requests come to you; Deptly carries the paperwork, not the negotiation.

Your hold rules decide, and Deptly applies them — how long a date can be held unsigned, what a hold requires, who was first. The moment a second inquiry touches a held or contested date, you get flagged with both threads and make the call. Deptly never releases a date, books over one, or plays tiebreaker on its own. In this business a double-booked Saturday isn't a scheduling error; it's a ruined morning, so that decision stays human.

Messages go out as your studio, on your existing numbers and channels, in wording you approved. Deptly doesn't pretend to be you personally, and if someone asks directly, it doesn't lie. What most clients actually notice is that the studio answered the date question in minutes and remembered exactly when their touch-up was due.

Those are the platforms this branch most often runs on, and working inside your existing tools is the model — real openings read, real bookings written, follow-up logged where you already look. What each platform exposes varies, so your specific setup is confirmed during discovery rather than promised up front. Wedding-platform lead inboxes like The Knot and WeddingWire usually start with that discovery conversation too.

It applies the policy you wrote, consistently and politely — and consistency is most of what makes a policy feel fair. Borderline calls are never guessed: a first-time cancellation, a loyal client with a real emergency, a bride asking to move a date all come to you as a quick decision instead of a unilateral one. You stay the judge; you just stop being the messenger.

That swing is the rhythm the work follows. In season, date details, confirmations, contracts, and deposits carry the weight; in the quiet months, annual refresh outreach, consult follow-up, and win-backs do. Scope assumptions are set in discovery and revisited when your reality changes — and the slow season is usually when the follow-up work earns the most.

On your protocol's timing — once results are settled, not while they're mid-heal and alarming to look at. The request goes out in your voice, and a happy reply gets a warm nudge toward the review platform you care about. If a photo or message suggests anything off about healing, it routes straight to you, flagged, and no review request goes out on that thread.

Pricing follows scope — which workflows Deptly carries, how much volume moves through them, and which systems are involved — rather than a per-seat software tier. Solo artists commonly start with a single high-value workflow, like inquiry-to-deposit or the touch-up cycle. The pricing page explains the models and what's included, and a scoped recommendation comes from a short conversation about your book.

No — it carries the work that never gets a quiet hour: the inquiry that arrives mid-procedure, the contract that sits unsigned, the touch-up window nobody's watching, the headcount text you keep meaning to send. If you have a coordinator, they stay with the clients and the day; if you don't, you stop needing to become one at 9 PM.