Keep schedules, crews, access details, and customer communication from living in your phone

Deptly works inside the scheduling system you already run on — ZenMaid, Jobber, Housecall Pro or similar — so it reads real availability instead of a stale copy. Reschedules and confirmations happen within rules you set, and anything unusual comes to you as a proposed change to approve, not a surprise to discover.

Deptly maps which visits are affected, checks for eligible fill-ins under your rules — who has serviced that home before, who is cleared for it — and brings you a repair plan: who covers what, and which visits move to each client's backup window. Once you approve, it briefs the fill-in, updates every affected client, and confirms the repaired schedule in your system.

Access details stay in your system of record — Deptly doesn't build a separate copy of them. It references those notes to brief assigned cleaners on jobs they're already cleared for, and sharing access details with someone new to a property always requires your approval first.

Messages go out under your business identity, in your tone, following communication rules you approve during setup. You decide how Deptly introduces itself, and if a client asks directly, the answer is honest. Most owners find clients care that someone responded quickly and knew their preferences — not which chair the reply came from.

Yes — with a cadence you approve, not a drip campaign. Follow-ups are spaced out, reference the actual walkthrough, and ask useful questions like whether scope or timing changed. A clear no stops the sequence, and every touch is logged so you can see exactly where each bid stands.

That's where it earns its keep. Before the season, Deptly runs reminder outreach to last year's client list so the calendar fills with repeat work first. During the peak, it answers inquiries and follows quotes while your crews are on ladders, and when weather wipes out a day, it reschedules affected jobs in bulk within your rules and tells every client what's happening.

No. Deptly takes the load that spills past your office manager's hours — after-hours inquiries, weekend reschedules, the follow-up that keeps sliding to tomorrow — and the repetitive chasing nobody enjoys. If you don't have office help yet, it lets you delay that hire; if you do, it makes their day saner instead of replacing them.

Deptly acknowledges the complaint promptly, gathers the details and any photos, and flags it for you — it never argues with a client and never offers a refund, credit or re-clean unless your rules explicitly allow it. Whether a re-clean is owed and how to make things right stays your call.

Yes — invoice reminders and overdue follow-up run on the cadence you set, in your invoicing or accounting system, with the professional persistence net-terms billing requires. Anything that moves money — write-offs, payment plans, late-fee waivers — always comes to you for approval.

Small teams often feel the pain most, because every callout, quote and complaint lands on the owner. You start with a single workflow — usually quote follow-up or callout coverage — see it close loops for a few weeks, and expand only when it has earned it. Nothing about Deptly requires you to be bigger than you are.

The systems we list are examples of what cleaning businesses commonly run on, not guaranteed integrations. During discovery we confirm what connects directly and what Deptly handles by working around the tool — through the messages, checklists and notifications your platform already produces.