Keep every can on rent and every swap on time—without running dispatch from the cab of a roll-off truck.

It doesn't schedule blind. During setup, Deptly learns how your board works — how many trucks and cans you run, your service area, how you sequence a day — and reads real availability from wherever your schedule lives. Orders and swaps get offered windows the routes can actually keep, requests that would overload a truck come to you instead of being squeezed in, and the driver's day stays a route, not a scramble.

Placement questions are built into intake: driveway or street, gate width, overhead obstructions, and whether protection boards go down, all collected before delivery is scheduled. Where your municipality requires a street permit, Deptly applies the rules you give it and flags the unclear cases to you rather than guessing. The final placement call at the site always belongs to the driver — Deptly's job is making sure the driver isn't the first person to hear about the wires.

Your prohibited and surcharged items list goes out with every order confirmation and gets raised during intake, so the conversation happens before loading, not at the scale. Debris-type questions catch the loads that need different pricing — clean concrete, dirt, roofing — and anything that sounds like hazardous material gets flagged to you, never booked. What's actually safe and legal in the can stays a human call.

Yes — that's one of the biggest quiet leaks in this business. The driver photographs the scale ticket from the cab, Deptly files it to the job, reconciles the tonnage against the included cap on your rate sheet, and drafts the invoice with the overage line and the ticket attached, so the charge never becomes an argument. Disputed overages come to you before any response goes out, and Deptly never invents a number the ticket doesn't support.

It gets ahead of them. Deptly tracks every can's term and checks in before the period ends — extend at the posted rate or schedule pickup — so extension days become a decision the customer made in writing instead of a surprise on the invoice or, worse, days you never billed. Cans idle on finished jobs get flagged in your brief, because a box earning nothing in a driveway is capacity you already paid for.

No. Deptly works inside the tools you already run rather than replacing them. If orders, routes, and invoices live in ServiceCore or a field platform like Workiz or Jobber, they stay there — Deptly reads availability from your board and writes orders, placement notes, tickets, and billing details back to it, so there's one source of truth. Which systems connect directly gets confirmed during discovery, not promised upfront.

Yes, within rules you approve. Routine work resolves whenever it arrives — a 6 AM swap request gets scheduled against the morning's routes, a Friday-afternoon order gets a confirmed Monday delivery before the GC leaves the site. Anything needing your judgment gets a warm reply saying a human will confirm shortly and lands on your list, instead of sitting in a voicemail box until you're out of the truck.

That repeat book is where this earns its keep. Deptly keeps per-account details on file — PO and job-code requirements, billing contacts, preferred sizes, standing placement notes per site — invoices the account the day the can is dumped with tickets attached, and follows the net-30s politely until they're paid or flagged. New credit terms and account-status decisions always come to you first.

The loop is the same; the clock is longer. Container customers keep the unit for months, so the workflow shifts to recurring billing that goes out on time, re-delivery scheduled between addresses around closings and renovations, and condition notes on record at drop-off and pickup. Deptly tracks who has which container and when billing renews, so a unit in a driveway for eight months never turns into a billing dispute.

The driver reports it and keeps moving; Deptly does the rest. The customer hears immediately what happened and what it takes to complete the stop, the pickup gets rescheduled against your routes, and whether a dry-run fee applies is your policy applied your way — Deptly never improvises a charge. The record of the attempt, the photos, and the conversation are on the job, so if it becomes a dispute you're arguing from paper, not memory.

Customers get a fast, competent answer from your business — how it's identified is your call, and many owners simply present it as their office. The part that matters is the boundary: every number comes from your posted rate sheet, every window from your real routes, and anything outside your rules gets handed to you rather than improvised — so a GC never gets a confident wrong answer about a Monday swap.

Pricing follows scope: how many workflows, how much order and swap volume, which channels and systems, and how much oversight you want. Most roll-off companies start with a single workflow pilot — usually answering and scheduling orders, or the rental-clock and weight-ticket billing, wherever the leak is most visible — and expand once it proves itself. The assessment gives you a scoped starting recommendation before any call.